Blocked Forms From Good Traffic | WordPress.org

Resolved thm2gkevindavis
(@thm2gkevindavis)

8 months, 4 weeks ago

I am getting told from a few websites that it is blocking good traffic, I would not have believed it but I have CleanTalk running on my personal wedding website for guests to register and now I have had 4 people tell me they registered but it is not in my Gravity Forms. One or two I would think user error but 4 and one specifically was on the phone with me when they were registering and it never went through.

Viewing 2 replies - 1 through 2 (of 2 total)

vadimcleantalk
(@usr1)

8 months, 4 weeks ago
Hello @thm2gkevindavis,

To help us analyze and resolve the situation, please review your Anti-Spam Log and mark any requests where you believe our system made the wrong decision. Here’s how to do it:
- Visit your Anti-Spam Log: https://cleantalk.org/my/show_requests.
- Select your website from the dropdown menu.
- Use the “Spam” and “Not Spam” buttons under each record to mark the appropriate requests.
You can find a detailed guide here: https://cleantalk.org/help/feedback-spam.
Plugin Support katereji
(@katereji)

8 months, 3 weeks ago

Hello.
We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Blocked Forms From Good Traffic’ is closed to new replies.

2 replies
3 participants
Last reply from: katereji
Last activity: 8 months, 3 weeks ago
Status: resolved