Hi @diogozequini, I understand you’re looking for an AI chatbot that can connect directly to WhatsApp, integrate with WooCommerce, answer product-related questions, and even build a cart for the customer just like a live support agent would. While there’s no single official WooCommerce extension that does all of that out of the box, there are third-party services that combine WhatsApp integration with AI and WooCommerce syncing.
A few options worth exploring are:
https://trengo.com/integrations/woocommerce – offers WhatsApp chat with integrations for WooCommerce and AI-assisted responses.
https://www.wati.io/woocommerce/ – a WhatsApp Business API solution that can pull in WooCommerce product data, handle automated cart building, and support AI-driven conversations.
https://www.interakt.shop/integrations/ – integrates WooCommerce with WhatsApp and allows for order creation, abandoned cart recovery, and customer queries.
You’d need to check with each provider if their AI assistant can be trained on your store’s product catalog to handle queries in natural language and add items to cart.
If you prefer a more custom route, pairing the official WhatsApp Business API with an AI engine like GPT (via OpenAI API) and a WooCommerce REST API connection would give you full control over product lookups, cart creation, and order handling.
Let us know if you need any further help!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
If you have a few minutes, we’d love if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews/
