Preload

  • Resolved josephhh

    (@joseribeiro)


    8 months, 2 weeks ago

    Hello,

    I have a website with wp super cache installed that just went live.

    I have activated preload mode and set refresh preloaded cache files to 1440 minutes.

    On Advanced tab I unchecked “the “Clear all cache files when a post or page is published or updated” and set cahe timeout to 86400 seconds.

    My goal is to have all website pages cached all the time, refreshing the cache daily.

    However, as soon as I edit any page, all cache files are immediatly cleaned. IAm I doing something wrong?!

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Chatoxz (a11n)

    (@chatoxz)

    8 months, 1 week ago

    Hi there, Sebastian from Jetpack here.

    Can you ensure all plugins are up to date. Also, please check if you have any other cache plugins installed.

    Additionally, consider enabling debug logging and sharing the results of the logs. More details here: https://jetpack.com/support/wp-super-cache/enabling-the-debug-mode/

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Cheers.

    Thread Starter josephhh

    (@joseribeiro)

    7 months, 2 weeks ago

    hello, will sent the message through the contact form.

    sorry for the delay, I have been deeling with a health issue

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    7 months, 2 weeks ago

    Hey @joseribeiro,

    We’re so sorry to hear you have been unwell, hope you’re feeling better now.

    Let us know when you have sent out the message, so we can check that it landed okay, and close this thread. Don’t forget to mention this thread, in fact, so we can connect the dots 🙂

    Thanks and speak soon!

    Thread Starter josephhh

    (@joseribeiro)

    7 months, 2 weeks ago

    I just did.

    Tks

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    7 months, 2 weeks ago

    Hey @joseribeiro,

    Just to be super sure your request has been addressed: I can’t find your email in our queue, and it’s possible that’s been already answered. Can you let me know if you got a reply from my colleagues? Otherwise we’ll take action. Thanks!

    Thread Starter josephhh

    (@joseribeiro)

    7 months, 2 weeks ago

    Hello,

    Last message from your colleagues said they are wating for input from the developers..

    Thanks

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    7 months, 2 weeks ago

    Hey @joseribeiro,

    Thanks, that is good news. If you received this information via email, it means we can close this thread – just waiting for your confirmation so we can focus on one channel of communication and avoiding spreading information on different channels (forum threads and email).

    Thanks a lot for your cooperations on this!

    Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    7 months, 2 weeks ago

    Hi @joseribeiro

    We have your ticket in our system, so I’m going to close this thread now.

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

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