• Resolved vykranyi

    (@vykranyi)


    Hi there,
    I’m experiencing an issue with Jetpack Search: some of my published posts appear in the search results with incorrect URLs.

    Here are the details:

    • The post exists and is published
    • It is publicly accessible
    • The correct permalink is shown in the editor
    • I can visit the post on the front end using the correct URL
    • However, in Jetpack Search, it shows an outdated or incorrect URL

    What I’ve already tried:

    • Clearing the site cache
    • Clearing Jetpack’s performance/cache (from Performance > Clear all caches)
    • Regenerating permalinks
    • Checking that there are no redirects or duplicate drafts

    Despite these steps, the incorrect URLs still appear in Jetpack Search results.

    I’ve seen that other users reported similar issues on the forum.
    So I would like to ask:

    Is there a way to force Jetpack to reindex the content and update the URLs in the search index?
    Or is there any other way to fix the URLs shown in the search?

    The post (main link) is written in Cyrillic, but that shouldn’t matter.
    You can open the post using the direct URL I provided above, and then try searching for its title in Jetpack Search to see what happens. The result that appears shows an incorrect URL, even though the original post is accessible and correctly published.

    I’m also experiencing the exact same issue on another website that I help manage.
    Here is the URL: ircef.com

    Thank you in advance for your help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi there,

    Thank you for reporting the problem. I can see that in the Jetpack Search results some of the posts are returned with permalinks in Cyrillic that all have 404 status.
    I noticed that this happens for older posts (from 2020) whereas newer posts from 2024 and 2025 return permalinks in latin characters. Moreover the newest posts are indexed correctly with the latin characters in permalinks.

    To fix that, I have now initiated a full sync for your site (as well as ircef.com) let’s see if that helps. Please give it some time to complete (I would recommend at least 24hours due to a big number of posts) and perform the search again.

    Please let us know how it goes.

    Thanks!

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hello @vykranyi,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter vykranyi

    (@vykranyi)

    @pehaa Great, everything works great! Thank you very much!

    Thread Starter vykranyi

    (@vykranyi)

    @erania-pinnera Yes sir! Thank you for your attention, the topic is exhausted.

    It would be great if this feature was available to the user somewhere not too obvious. But my problem is solved. I marked the topic as solved. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Jetpack Search have incorrect URLs for existing posts – how to force reindex’ is closed to new replies.