Address fields not saving

Resolved fabwintle
(@fabwintle)

9 months, 3 weeks ago

Hi,

We are trying to edit a listing and the address / category etc are not saving. It’s not a caching issue, and we don’t know where to start. There is no error in the console.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author Stiofan
(@stiofansisland)

9 months, 3 weeks ago

Hello @fabwintle,

First try going to GeoDirectory > Status > Tools > Clear version numbers
Run that and then try again, that runs the install functions again, incase something went wrong there.

Let me know if it works or not, we can assist further if needed.

Thanks,

Stiofan

Thread Starter fabwintle
(@fabwintle)

9 months, 3 weeks ago

Thanks Stiofan, I have run thie Clear version numbers. Unfortunately, the problem remains so I welcome more assistance.
Something odd I have noticed: https://www.dropbox.com/scl/fi/43zdjw50t4m1ysgosj4j6/Screenshot-2025-06-26-at-7.23.46-pm.jpg?rlkey=20zh21fmahv9q6jokg1e4wq5z&dl=0 compared to when editing the listing: https://www.dropbox.com/scl/fi/g2jemmsdlyh2cp6gtwb1u/Screenshot-2025-06-26-at-7.24.35-pm.jpg?rlkey=b0wwzxxlakmvt4pedaok8dpdb&dl=0

I have cleared WP Rocket cache (deactivated), deacitvated object cache and cleared CF cache and set it in dev mode.

Plugin Author Stiofan
(@stiofansisland)

9 months, 3 weeks ago

That is strange, best open a ticket here https://wpgeodirectory.com/support/ and i can assign a developer to assist you further.

Thanks,

Stiofan

Mashi
(@shaonback2)

5 months, 2 weeks ago

Value for several custom fields were not getting saved and here is how I fixed the issue:

1. I removed “AyeCode Connect” plugin
2. Enabled “Remove Data on Uninstall?” from GeoDirectory -> Settings -> Uninstall
3. Later Uninstalled GeoDirectory plugin.
4. Then clean install GeoDirectory plugin and make sure to not choose “AyeCode Connect”, “Ninja Forms”, and “UsersWP” from setup wizard.
5. Create 5 places with default setting and it all started working.

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.