I have to deactivate all of my plugins in order for the theme to work. I currently have the basic Inspiro theme. At first, everything was working fine with all of my plugins. Now, my Inspiro theme doesn’t work unless I deactivate ALL of my basic plugins. Please help. My website is currently not live now because I’m still developing my website.
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Hello, yes. Sorry for the late reply. But it seems in order for the Inspiro theme to work, I have to deactivate all of my plugins. When my plugins are activated, I receive a 503 Request Error message on our website, and our Inspiro theme doesn’t work anymore. I’m unable to add a screen shot to this thread for some reason
@ngeneife What is the PHP version used on your server?
Can you ask your hosting provider for an error log where we can see errors caused by our theme? You can try to contact us via our website and we’ll explain how you can share files with us.
My PHP version is 8.2. I also reached out to the technical team of my hosting provider and this is what they found out what is happening on my site with the Inspiro theme (Free Version):
Hello there Ifeoma,
Your site issue seems to be stemming from this FATAL error
"NOTICE: PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /www/wp-content/plugins/elementor/modules/ai/module.php:351"
This means that its calling this function $some_object->get_gallery_image_ids() but $some_object is false, not an object. Most likely, a function like get_post() or get_field() failed and returned false, and the code didn’t check before calling a method on it.
You should get your developers to look into what they customised – I had to deactivate Woocommerce and WooCommerce PayPal Payments because they seem to be the ones interacting with that FATAL and causing the 503s.
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@ngeneife Your error is caused by the Elementor plugin or a conflict between another plugin and Elementor.
Our theme works without any problems with both Elementor and WooCommerce, so most probably, you have custom modifications or an outdated plugin installed that creates issues.
Make sure also all your plugins and themes are up-to-date.
Look again at the error message and you will see that it points to a file from Elementor, not the theme:
NOTICE: PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /www/wp-content/plugins/elementor/modules/ai/module.php:351
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