If you have paid money for a product and it’s not working as advertised, please contact the product’s vendor for assistance. For all you know, it’s a simple thing you’re overlooking.
The folks who built and sold the product should be in the best position to assist you.
https://tooltips.org/contact-us/
Good luck!
Thread Starter
wperic
(@wperic)
On Tuesday, June 24, I posted on the tooltips.org site, noting that, contrary to what their site promises, their product did not create a tooltip in my menu. I added that I was using the navigation block in the twenty twenty-five theme with full site editing.
On Wednesday, June 25 at 9:40 a.m., I heard back from happysupport@tooltips.org:
“I hope this message finds that you are doing well and having happy days with your family 🙂 Thanks for the message 🙂 We are very happy to help you 🙂 We did a check on our menu tooltip on tooltips.org, when mouse hover the menu item “menu tooltip demo”, we found tooltip window popup and it works well, we’d like check the issue and resolve the issue for you asap we can, would you please tell us: 1 the URL related with the problem 2 a little more details to tell us how to find the problem in the URL Thanks, have a blessed day with your family 🙂 Best Regards, Support Team”
At 11:59 a.m. on the 25th, I replied:
“Hi Happy, thanks for your reply.
I just tried yet again and no tooltip.
My first question is, how is your plugin supposed to know I’m creating a menu tooltip? Your post (https://tooltips.org/how-to-add-wordpress-tooltips-in-the-menu/ ) seems to just use a generic process for creating any tooltip. Is the instruction post missing a step to tell WP that you want to put the tooltip on a menu item?
Second question: Your post on adding tooltip to menu is dated 2019. Have you checked that it works in themes that use full site editing and the navigation block? (I did mention that I was using twenty twenty-five and the navigation block). Some feedback I’ve gotten says that maybe the navigation block is not set up to handle popups (e.g., can’t accept shortcodes). Have you checked?
Anyway, for what it’s worth, the site I’m building is https://www.lynnunderwood.com, and the menu item for which I want the popup is ‘Contact.’ The way to “find the problem in the URL” is to hover your mouse over the word ‘Contact’ and see that there is no tooltip.”
It’s now Sat afternoon, the 28th. I have not heard back from “happysupport.”
Thread Starter
wperic
(@wperic)
I heard back from tooltips.pro:
after reviewing your reply, our developers are aware of the issue and we have started working on a new version to fix the issue for you,
I just wonder, based on what was said in some of the replies to my thread, if there might also need to be modifications to the navigation block for tooltips to work. Can tooltips.pro write their plugin so that it would modify the navigation block as part of the plugin’s activity?
(?? I just noticed that the reply I refer to here has somehow disappeared from the thread…)
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This reply was modified 9 months, 1 week ago by
wperic.
I just wonder, based on what was said in some of the replies to my thread, if there might also need to be modifications to the navigation block for tooltips to work. Can tooltips.pro write their plugin so that it would modify the navigation block as part of the plugin’s activity?
It’s up to the plugin’s developers to make their plugin work within the constraints of WordPress, and I’m sure they’ll figure out a way.
Don’t expect the WordPress core to be notified to fit any particular plugin.
Thread Starter
wperic
(@wperic)
I wasn’t so much expecting WP to change a block as wondering if it would be possible to make the tooltips work without the block being changed, based on what I had read earlier in this thread.
George, help me out here. I’m sure there was an original reply to my post that included some workarounds to my tooltip problem and suggested that the navigation block did not accept short codes. I thought I had even replied to that post. Now it’s not here. Is my memory screwed up? In fact, your first reply on this thread references my complaint about tooltips pro in the now missing reply from me.
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This reply was modified 9 months, 1 week ago by wperic.
