Enrollment number Issue

  • Resolved julian74

    (@julian74)


    10 months, 2 weeks ago

    There is a way to update or relog the “Total number of registrants” in frontend course, becouse i have 3 persons enrrolled and the number says there are 5, i think this number it be becoues there was test accounts that i delete but i not cancel the suscription, so now i cannot see to cancel the suscription of these accounts and have a wrong number in the course

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  • dipsaha

    (@dipsaha)

    10 months, 2 weeks ago

    Hi Julian,

    Thanks for reaching out!

    Once a student gets enrolled in a course, they are marked as a registered student for that course — even if their account is later deleted. Simply deleting the user doesn’t remove their enrollment record from the database.

    To correct the “Total number of registrants” showing on the frontend, you’ll need to manually remove those enrollments directly from the database.

    Best regards,
    Dip Saha
    Tutor LMS Support Team

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