Intermittent (inconsistent) error message indicating Spam

I have been using this Contact form for years (and really like it) but it has recently come to my attention that some prospective clients (who reach out to me via this form) receive error messages-orange ones, indicating Spam. After my web developer looked into this further, we are nowhere closer to identifying the source of the problem but some options (based on his findings) are:

1. “CloudFlare may be blocking a script from ReCaptcha which is causing the form to fail”
2. “I would think anyone who does not have their IP Address whitelisted in your CloudFlare account will not be able to use the form. I will see what I can do to fix this”.

Does anyone know if this has anything to do with Cloudflare, and if so, what is the fix around this? As I said, the error is not consistent, and it seems only more recently to be a problem. It is also *not* the case (and not possible) that only those who have their IP’s whitelisted can use the form successfully because none of my prospective clients (visitors to my site) would have their IP’s whitelisted and I *am* receiving some contact form enquiries from prospective clients, and my developer and I have also tested the form a # of times over the last day or so. It’s a very sporadic, unpredictable error.

I am open to all thoughts and recommendations.

• This topic was modified 9 months, 2 weeks ago by Marla13.

The page I need help with: [log in to see the link]