Header-Footer Settings Are Not Visible on WordPress Dashboard

  • Resolved eikogel

    (@eikogel)


    9 months, 3 weeks ago

    Hello,
    I am currently re-designing a website using Elementor on a private platform.

    I activated your Header and Footer module, however, after selecting the “Header Footer” option under Elementskit on the wordpress dashboard, I am left with a grey page without any content.

    I followed previous instructions that were provided to other users including:

    • Making sure that I’m using the latest versions of Elementor and ElementsKit.
    • Disabling all plugins except Elementor to locate any conflicts, as well as disabling the Cache/Optimization plugin (BlueHost) for some time.
    • Clearing all the cache from my website, including any plugin, browser, server, or CDN (eg. Cloudflare).
    • Regenerating CSS and Synced my Elementor libraries through Elementor > Tools.
    • Trying a different permalink structure through Settings.

    Nothing is working. Any thoughts?

    • This topic was modified 9 months, 3 weeks ago by eikogel.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Md Abdullah Al Arif

    (@faithcoder)

    9 months, 3 weeks ago

    Hi @eikogel,
    Greetings! Thanks for reaching out to us.

    I can’t see the screenshot you shared. Ensure that the ElementsKit Items are checked under the Elementor > Settings > Post Type [screenshot].

    You may also try switching your theme to a default theme like ‘Hello Elementor’. If the issue persists, reinstall the ElementsKit plugin and complete the onboarding steps. I hope this helps.

    Regards
    Arif

    Thread Starter eikogel

    (@eikogel)

    9 months, 2 weeks ago

    Hi,

    This did just the thing. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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