Store Tracking in _wc_shipment_tracking_items

  • Resolved teknovision

    (@teknovision)


    11 months, 1 week ago

    Hi there

    WooCommerce’s official Shipment Tracking plugin stores tracking details in _wc_shipment_tracking_items (see https://woocommerce.com/document/shipment-tracking/) however it seems that DHL Paket stores it elsewhere and therefore does not get added to Order Confirmation Emails.

    Would it be possible to extend DHL Paket store Tracking in aforementioned please?

    Many thanks,

    P

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Saleem Summour

    (@sal4sup)

    11 months, 1 week ago

    Hi @teknovision,

    Thank you for your message!

    You’re right the current version of our plugin does not store tracking data in _wc_shipment_tracking_items. However, we’re already working on adding support for it and it will be released soon.

    In the meantime, you can still send tracking details via email using the built-in feature in our plugin. Here’s how:

    Go to WooCommerce > Settings > Shipping > DHL Paket.

    Enable the “Tracking Email” setting – this adds the tracking number and link automatically to the completed order email.

    You can also customize the tracking message using the {pr_dhl_tracking_note} placeholder in your email templates.

    Thanks again for the suggestion!

    Best regards,

    Thread Starter teknovision

    (@teknovision)

    11 months, 1 week ago

    hey!! Thanks for you complete reply! I do use email unfortunately, it does not work for international orders (only national, as advised by DHL Support).

    Very much looking forward to the update! Is it weeks or months away?

    Plugin Author Saleem Summour

    (@sal4sup)

    10 months, 4 weeks ago

    Hi @teknovision,

    Thanks for your patience!

    We’re releasing the updated plugin this week, it will include the fix you’re waiting for.

    Best regards,

    Plugin Author Saleem Summour

    (@sal4sup)

    10 months, 3 weeks ago

    Dear @teknovision ,
    We’re pleased to inform you that the latest version of the DHL Shipping Germany for WooCommerce plugin is now available.

    This update includes important fixes based on recent feedback.
    We’d appreciate it if you could try the new version and let us know if everything works as expected.

    If you’re satisfied with the plugin, feel free to leave us a review here

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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