@dgirona
Sorry for the inconvenience caused.
Could you please try to update the Stock Manager for WooCommerce plugin to the latest version [v3.4.0] if you haven’t already, and then let us know how it goes for you?
Could you please let us know whether you are getting “TypeError: Cannot read properties of null (reading ‘split’) in wpApiMiddleware.js:97″ error in the console or not? If yes, then the issue seems related to the WooCommerce REST API. Since the plugin relies on these APIs, any changes or issues with the API could cause such behavior.
Could you confirm if the REST API has been disabled or if any recent changes were made to it?
As the issue seems specific to your site, please share the temporary login link by contacting us from here. Here’s a secure way for you to give us administration access to your site:
- Please go to your site’s WordPress Admin, install and activate the free WordPress plugin – Temporary Login Without Password (the plugin is developed by our own team, and used by top plugin developers like Yoast and others).
- From that plugin, create a new temporary login link with administrator access, and one-month validity. We just need the temporary login link, you can use any of your own email addresses as the account email address.
- Share the secure login link by contacting us from here.
- Please also share steps to reproduce the issue in as much detail as you can.
Once this is done, we will access the site and diagnose the problem.
If for some reason you can not grant access to your live site, another option is for you to set up a staging site, replicate the problem there, and provide access to that.
Alternatively, you can also check out our other best store management plugin – Smart Manager which allows you to manage your store efficiently. Click here to check its functionality
Hi, thanks for responding.
Yes, I’ve updated and I’m still having the same problem.
If I look at the JavaScript console, I can see the error:
SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data wpApiMiddleware.js:97:12
@dgirona
Thanks for getting back to us.
Would like to update you that we have got your email in our support desk (sent from here) and we have replied to the same. As the issue seems specific to your site, we will continue the conversation there.
I haven’t received any email. Who is the sender or the email? Looking at the forums, I see this is a widespread problem that other people are experiencing, not just me.
@dgirona,
Could you please check if you’ve received an email from ‘(at)storeapps.org‘ regarding this?
While this issue has been reported by other customers as well, in your case it seems specific to your site. During our investigation, we noticed that debugging code like:
<script>console.log("************ entra precio **************")</script>
is appearing in the REST API product JSON response when loading the Stock Manager page. This is likely causing the issue on your end.
We’ve shared more details and next steps in the email – kindly take a look.
Hope this helps!
@dgirona
You are welcome!
