Plugin Support
Marija
(@marijastuntcoders)
Hi @27degreesmediaanalytics ,
There is an issue with the Woo Portal, which is not allowing users to connect to their pages. We will let you know as soon as this has been dealt with.
Kind regards,
Marija
Buenos Dias!!! al menos en Argentina, consulta esto ocurre solo con la Ultima Version?
Si elimino la Version 3.4.9 y vuelvo a la anterior sucede lo mismo?
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This reply was modified 10 months, 2 weeks ago by
alegarcia09.
Plugin Support
Marija
(@marijastuntcoders)
Hi @alegarcia09 !
As I mentioned, the issue is with the Woo Portal itself, so downgrading the plugin won’t fix it. We will keep you posted once have any updates regarding this.
Kind regards,
Marija
Commenting to stay updated. Hoping this is fixed asap.
This is was sorted . so have marked as resolved. Thanks Team
Not working for me even after the update 🙁
Still having the same issue. Every time I try to connect my pixel I get the below error message
Heads up! It looks like there was a problem with reconnecting your site to Facebook. Please click here to try again, or get in touch with our support team for assistance.
Still can reconnect “Facebook for WooCommerce” to my catalog in business suite again, I even applied the last updated yesterday without success, when this problem will solve please???
Actualice a la Version 3.4.10, y sigue sin poder contectar…
Mismo problema version 3.4.9
“¡Ojo! Parece que ocurrió un problema al volver a conectar tu sitio con Facebook. Por favor, haz clic aquí para intentarlo de nuevo, o ponte en contacto con nuestro equipo de soporte para obtener ayuda.”
@27degreesmediaanalytics
Hi, could you tell us how you resolved this? I updated to the latest version and still can’t connect the Pixel. Same error, version 3.4.9
Plugin Support
Marija
(@marijastuntcoders)
Hi everyone,
We are still working on an update that will resolve this issue across the board. Thank you for your patience in dealing with this issue.
@27degreesmediaanalytics – glad to hear everything is back to normal!
Kind regards,
Marija
I’m also with the same problem. I hope there’s a fix asap.
Thanks!
Hello everyone,
I get the error:
Previous disconnect still processing
and sometimes:
Permissions error: access_denied, reason: user_denied
I’ve already:
- Removed the WooCommerce by Meta integration from Facebook Business settings
- Deleted Pixel, Catalog, and Commerce Account
- Reinstalled the plugin
- Cleared browser cache and used incognito mode
Despite all that, I still can’t reconnect my WooCommerce store to Facebook..
Any help or update from the WooCommerce team or others who found a workaround would be greatly appreciated!
Working for now now !!! Many thanks 👍
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This reply was modified 10 months, 2 weeks ago by
shuttleuk.
