Hello @access2it!
Could you please send us the link to the page where the WPForms form is located? This will help us analyze why the anti-spam protection may not be working as expected.
If you have any additional details about the issue — such as how the form is behaving or what you’ve already tried — feel free to share them as well. We’ll be glad to assist!
@usr1 Because it concerns our customer, I would like to send it by email or other secure way. Solving further may be shared via here as long as the domain name is not shared
@access2it You can contact us either via email:
support@cleantalk.org
Or create a private ticket:
https://cleantalk.org/my/support/open
Thank you.
We received ticket #48745 from you.
In the ticket we found out that the protection on the site was working. To test it, it is necessary to submit the form not as site administrator, because by default administrator submissions are ignored by the plugin.
