Productos catalogo
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Hola!! Me figura en el diagnostico del administrador de eventos
web – Corrige los identificadores de contenido que no coinciden y Web – Corrige el parámetro de identificador de contenido que falta o que no es válido, la solucion que me da facebook, es que corrija el catalogo, como lo tengo conectado a traves de su plugin, quisiera saber si pueden darme alguna solucion, gracias!
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Hi, thank you for reaching out!
Can you please share a screenshot of the error you are seeing, and what page is it displayed on? Also, please share the URLs for the products you are getting this error.
Looking forward to hearing from you,
MarijaHola!! Sii me figura en origenes de datos de fb, en el diagnostico, adjunto imagen
https://imgur.com/a/h6xu6uS
Yo no veo el error, pero segun facebook, son varios productos y la pagina del carrito
Web – Corrige el parámetro de identificador de contenido que falta o que no es válido
https://decoclicks.com/carrito-de-compra/
Web – Corrige los identificadores de contenido que no coinciden
https://decoclicks.com/tienda/producto/cuadro-de-gatitos/?v=25ea0ac7e
https://decoclicks.com/tienda/producto/pitbull-con-anteojos/?v=25ea0ac
https://decoclicks.com/tienda/producto/this-is-us/?v=25ea0ac7e3f1
https://decoclicks.com/tienda/producto/cassette-45cm-x-43cm/?utm_mediu
https://decoclicks.com/tienda/producto/cuadro-corazon/?v=25ea0ac7e3f1
https://decoclicks.com/tienda/producto/reloj-geometrico-60cm-x-70cm/?v=
https://decoclicks.com/?v=25ea0ac7e3f1
Hay mas pero dejo algunos! Gracias!Hi,
Thank you for sharing the image! Please share a few more details:
- Screenshots of what appears send the screen that appears on the “Revisar solución” buttons (please translate these pages to English)
- Are you using any additional Data Sources to import the products?
- Where are you adding the product SKUs and IDs, is it through WooCommerce or Meta Business tools?
Kind regards,
MarijaHola! Si te paso lo que me pedis!
En el error de corregir el parametro https://imgur.com/a/uiCzgDm y el enlace me dirige a esta pagina
https://www.facebook.com/business/help/644889989181423?id=725943027795860&helpref=faq_content
Y en el de corregir los identificadores de contenido https://imgur.com/kRJUJU5 y el enlace es este
https://www.facebook.com/business/help/384041892421495?id=725943027795860
Uso unicamente facebook for woocommerce para subir los productos y los id y el sku desde woocommerceThanks for sharing the images!
The plugin will use the product’s SKU to set the ID by default, but if it’s not available – it will revert to the product ID and generate the ID for the catalog with the prefix.
If you are only using the Facebook for WooCommerce plugin to add them (and they were not added to the store before), please perform the following steps:
- Go to WooCommerce > Status > Tools > Facebook: Delete all products from your Facebook Catalog
- Wait for the products to be removed, then click the Facebook: Reset connection settings button
- Re-connect to your page and sync the products from Marketing > Facebook > Product Sync
Please let us know if this fixes the issue or you need further assistance.
Kind regards,
MarijaHola!! Ingreso a WooCommerce > Estado > Herramientas, pero no me figura la parte de facebook, te envio fotos de que es lo que me figura!
https://imgur.com/a/E1E23LF
No se si se puede borrar desde otro lado, aguardo respuesta!!Hello,
Can you try searching for “Facebook” on that page? The options should be at the bottom.
If you are still not seeing the options, please share your System Status Report using PrivateBin.
Kind regards,
MarijaYa intente buscar facebook, y no me figura, te paso el informe de estado
https://privatebin.net/?86d07655ad63e056#CZKANLQyqRM8BFvvjQWCsDBGKukmvsKqWWUtBa98CUpaHi @biancaluz ,
Can you try deleting the plugin from the wp-content folder, then reinstalling and re-connecting it?
Let us know if you are then able to see the options.
Kind regards,
MarijaHola!! Ya desinstale e instale nuevamente, sigue sin figurarme la seccion de facebook que me decis!
Hi, we have checked the plugin code to verify the requirements for those options being added and they require an admin user. Can you confirm that you logging into the WordPress admin panel as an admin user, and not as a shop manager?
Thanks,
MarkoHola! Sii confirmo que soy administrador de wordpress
Hi,
Please disable the LiteSpeed Cache and PixelYourSite plugins temporarily, and clear the cache.
Then, do the following:
- Delete, then install the plugin again
- Reconnect to the plugin
- Go to https://decoclicks.com/wp-admin/options.php
- Search for “wc_facebook_external_business_id”, and change it to a random value (it can be anything except for 0)
Kind regards,
MarijaHi @biancaluz ,
Just wanted to follow up and check if you are still having issues with the plugin? If so, please perform the following:
- Delete/install the plugin, and reconnect to your page
- Go to https://decoclicks.com/wp-admin/options.php
- Search for “wc_facebook_external_business_id”, and change it to a random value (it can be anything except for 0)
Kind regards,
MarijaHola! Perfecto, ahora lo modifico, el valor que me aparece en esa casilla es decoclicks-64e8b9d9f2578, lo modifico igual?
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