Hi @alijens,
May I know which order statuses are available on your end?
On our side, the available statuses are On Hold, Pending Payment, Processing, and Completed. https://snipboard.io/xGlhVI.jpg
We intentionally exclude Failed, Cancelled, and Refunded statuses since they’re not typically relevant for new incoming orders.
Hi,
I have https://wordpress.org/support/plugin/custom-order-statuses-for-woocommerce/ installed and have created several custom order statuses with that. None of those are listed in your plugin. Hence all my orders get a status of onHold which is not the status that I want. I have several other custom statuses that I want to use before that status. But there is no way to select them in your plugin and hence the status I get is onHold, since that is the first in the dropdown. I see On Hold, Pending Payment, Processing, and Completed in the dropdown but none of those are useful to me. I have reverted to 1.1.2 and then everything works fine. With 1.1.2 my orders get the correct status when they are created in woocommerce. A sollution could be to make it possible to not set the default order status in your plugin. Maybe a checkbox that enables setting or not setting the default order status. Default should be not setting it.
Statuses should be stored like below
Main Table: wp_posts
Each WooCommerce order is a row in this table, with:
post_type = 'shop_order'post_status = 'wc-pending', 'wc-processing', 'wc-completed', etc.
You can use SELECT DISTINCT post_status FROM wp_posts WHERE post_type = ‘shop_order’ AND post_status LIKE ‘wc-%’;
to get all statuses to list them in the dropdown. This would include my custom statuses also.
In php
$order_statuses = wc_get_order_statuses();
should also fetch all statuses. Including my custom ones.
Do you select to display only specific order statuses and perhaps that is why my custom ones are not displayed?
Hi @alijens,
I apologize for the inconvenience—currently, the Default Order Status setting only supports the default WooCommerce order statuses, and doesn’t account for custom statuses. I’ve submitted an improvement request to our dev team to add support for custom order statuses in a future update.
While I can’t provide an exact timeline for its release, we truly appreciate your patience and will be sure to keep you in the loop once the update is available.
Ok, I’ll keep using the 1.1.2 version since that works with custom statuses.
