Why SALT option blocks login?

  • Resolved wp800s

    (@wp800s)


    1 year, 2 months ago

    Hello,

    I installed AIOS plugin, and after enabling SALT option, got logged out (as it should be), but then was not able to log in again (SHOULD NOT BE).

    The only option to fix it was to delete AIOS tables from the database.

    Why does this happen at the first place?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    1 year, 2 months ago

    Hi @wp800s,

    If, I cross check This seems work fine. If activated the salt postfix logged out and then can login again.

    Do you have any other security related plugin have salt postfix related feature?

    If possible try this in any another site if you have and check.

    Regards

    Thread Starter wp800s

    (@wp800s)

    1 year, 2 months ago

    Thank you for the reply.

    The point is that I was never able to log in again. The page just returns me to login screen, again and again, no matter what I do.

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    1 year, 2 months ago

    Hi @wp800s,

    It might be another issue than salt postfix, Here if it is being redirected to login page seems strange but audit log table you have deleted and do it solved the issue then might be due to login lockout.

    Do you have 2FA enabled? IF yes please add below constant it should disable 2FA for all users and allow to login.

    define('TWO_FACTOR_DISABLE', true);

    If captcha enabled please add below constant and check

    define( 'AIOS_DISABLE_LOGIN_LOCKOUT', true );

    If still an issue and if you can run below query and check aio_wp_security_configs there and send me through the https://pastebin.com/ I can try replicate the issue.

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Why SALT option blocks login?’ is closed to new replies.