How can I implement Spectra Pop ups?

  • Resolved shahabsiavash

    (@shahabsiavash)


    12 months ago

    Hi,
    I have created a Pop up and an Info bar. They are published. But nothing is triggering them to “Pop Up!”
    If it is only available to Pro members, why didn’t you just mention it like other parts that was labeled by Pro?
    I don’t understand!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    12 months ago

    Hi @shahabsiavash,

    Thanks for getting in touch with us.

    Popup builder is available also for the free users. However, there are some features that are available only for the pro users. Can you please check by turning off all the third-party plugins and clearing all the caches including the server-side cache.

    Please try and let me know how it goes.

    Have a nice day!

    Thread Starter shahabsiavash

    (@shahabsiavash)

    12 months ago

    Thanks @mohsinbsf

    I use Cloudflare and I set it on Development Mode. Went with Incongnito and VPN as well. Definitely no cache was used. I don’t have any other plugin. Pretty fresh website, and I’m trying to keep it lite.

    Could it be because of the Cloudflare?

    Is there anything we should do after creating a Pop up to make it work?

    Thanks.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    11 months, 3 weeks ago

    Hi @shahabsiavash,

    I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can check your site configuration and assist you.

    Have a nice day!

    Thread Starter shahabsiavash

    (@shahabsiavash)

    11 months, 3 weeks ago

    @mohsinbsf I did actually, days before I submit this thread. Nobody replied. I don’t think they really care about non Pro users. I should probably go for other plugins. Now I only use FAQ and Testimonials. There are other plugins that can do this.
    The Form block also doesn’t work. No problem with other form builders using SMTP.

Viewing 4 replies - 1 through 4 (of 4 total)

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