Complianz blocks YouTube script using Themify

  • Resolved bikegarage

    (@bikegarage)


    1 year, 2 months ago

    It looks like Complianz plugin blocks the YouTube scripts which preventing it to load.

    When you insert a YouTube embed, it blocks it and overrides with a button: https://share.zight.com/ApuWQXeb. The button seems to work well with Gutenberg editor video module, but randomly for Themify Builder’s video module. It shows sometimes on Safari: https://share.zight.com/eDup2XeQ, but not on Chrome. Seems Complianz is blocking the YouTube scripts.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    1 year, 2 months ago

    Hello @bikegarage ,

    Thank you for reaching out.

    If the YouTube service is selected inside the wizard, it will block every YouTube URL and apply a placeholder. You can disable the YouTube service in Integrations > Services. This way, they won’t be blocked before consent anymore.

    I hope this helps.

    Best regards,
    Antonio

Viewing 1 replies (of 1 total)

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