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Hi there,

Thanks for contacting us and hope you are doing well and having a great day.

To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

Performance features currently in the experimental stage are:

• Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
• Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

I am looking forward to hearing back from you soon.

Kind regards,

Hi @computermanagement,

It might be a conflict with your theme or plugins,

Please follow these steps and let me know if it solved your issue:

– Deactivate all of your plugins except Elementor. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

– Switch your WordPress theme to Hello Elementor (or another default WordPress theme) temporarily and see if it solves your error..

I hope this information helped you.