Error Woocommerce Analytics page

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year ago

    Hi there!

    To assist you further, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter randalldarby

    (@randalldarby)

    1 year ago

    Here is my status report: https://pastebin.com/9aFQNsJq

    Here is my error log: https://pastebin.com/A1YTzht0

    Here are the things I have already tried but did not fix the issue.

    • Turn off plugins other than Woocommerce
    • Reinstall core WordPress 6.7.2 files
    • Updated php to 8.4.4
    Mahfuzur Rahman

    (@mahfuzurwp)

    1 year ago

    Hi @randalldarby ,

    Thank you for the logs! The error message you’re seeing typically occurs when there’s an issue with the way a node (a part of the page’s HTML structure) is being inserted into the DOM (Document Object Model). This could be due to a conflict or an issue with how the scripts are interacting on your site.

    Since you’ve already tried disabling other plugins, here are a few additional steps to troubleshoot:

    1. Switch to a Default Theme: Temporarily switch to a default WordPress theme like Twenty Twenty-Five to see if the issue is related to your theme.

    2. Browser Console Debugging: Open your browser’s developer tools (press F12 or right-click > “Inspect” > go to the Console tab) and look for any additional errors or warnings that might give more context about the issue.

    3. Clear Caches: Clear any caching from caching plugins, browser cache, or server-side caching to ensure outdated scripts aren’t causing the issue.

    4. Reinstall WooCommerce: Try reinstalling WooCommerce by deactivating and deleting the plugin, then reinstalling it from the plugin repository.

    Let us know if these steps help!

    Plugin Support Feten L. a11n

    (@fetenlakhal)

    11 months, 1 week ago

    Hi there,

    Looks like things might be all sorted on your end — I’ll mark this as resolved. Come back anytime if you need anything!

    And hey, if you have a sec, we’d love a review: https://wordpress.org/support/plugin/woocommerce/reviews/#new-post

Viewing 4 replies - 1 through 4 (of 4 total)

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