• I have tried to install the new 3.0.4 update for wordpress and have received this message:

    Could not create directory.: /home/content/69/5060269/html/wp-content/upgrade/wordpress-3.tmp/wordpress

    Installation Failed

    Any suggestions? I am not technically oriented so if you can assist, please be specific as to what I should to do correct the issue.

    Thank you
    Caryn

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    When trying to WordPress Autoupdate, make sure that you FIRST:

    0. Delete the Upgrade folder completely from your server
    1. Go into your Plugins page
    2. Click the checkbox above all of them to select ALL plugins
    3. From the pulldown, select DEACTIVATE, then OK it
    4. Try the update again – that usually takes care of the errors for me.
    5. Don’t forget to re-enable your plugins as in Steps 1-3

    Thread Starter caryngf

    (@caryngf)

    @jpneok – how do I delete the upgrade folder?

    @ipstenu – I guess that will be my next step… as I am far from technical, will doing this effect the posts that are already there?

    @caryngf – you need to use your ftp program like Filezilla, and go into your domain and wordpress installation location, and the wp-content folder. There will be a few folders and Upgrade will be among them.

    Now, just deleting it without deactivating the plugins didn’t work for me, but when I did both, it worked, and it might have worked without deleting the Upgrade folder.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    caryngf – No, it won’t affect your posts 🙂

    Posts are stored in the database, code is stored in the PHP files.

    Follow the directions here: http://codex.wordpress.org/Updating_WordPress#Manual_Update

Viewing 5 replies - 1 through 5 (of 5 total)

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