Shiny new v5 not working

  • Nemokapitany

    (@nemokapitany)


    1 year, 2 months ago

    Had been using for many years. V5 immediately lost all the settings, and even after reinstating could not connect to the (well known) FTP server.

    Such a pity. Deleted.

Viewing 1 replies (of 1 total)
  • Plugin Support Saransh

    (@saranshwpm)

    1 year, 2 months ago

    Hi @nemokapitany,

    We’re really sorry for the frustration caused by the update. Losing settings and running into FTP issues was definitely not the experience we wanted for long-time users like you.

    We’ve been working to address key concerns, including restoring more flexibility and fixing reported issues. If you’re open to giving it another shot, we’d be happy to help troubleshoot the FTP connection issue. Otherwise, if the previous setup worked better for you, you can roll back to 4.1.7 here: https://wordpress.org/plugins/backwpup/advanced/.

    We appreciate the years you spent using BackWPup and hope we can regain your trust with future improvements.

    Best,
    The BackWPup Team

Viewing 1 replies (of 1 total)

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