• Resolved James Revillini

    (@jrevillini)


    When we create a form that has a terms & conditions field, we can enter the full text of the terms that the user must agree to, but when we review the form entries, we only see the Admin Field Label e.g. “terms and conditions” and that the item was accepted; we don’t know exactly what terms they read or accepted.

    Usually, the reason a field like this is placed in a form is to limit liability i.e. to be able to say to the user/customer “Our files indicate that you agreed to our terms which state …” But if we don’t see what they agreed to, we cannot reliably do this.

    In addition, another potential issue happens if terms and conditions on a form are updated and new users are accepting the new terms while previous users had read and accepted the old terms. The way this field is designed now, it is impossible to know exactly what the user read and accepted, especially since there is not a revision system evident in the admin screens for a particular form (it might be in the database, but I don’t know).

    I thought of creating hidden fields which contain the actual text of the terms and conditions and saving this alongside the checkbox, but since you can change the value of fields using javascript or a DOM inspector, I would much rather that an option be made available so that the text of the terms and conditions field can be recorded at the time of submission directly from the database.

    Thank you!
    -Jimmy

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  • Plugin Author Lukman Nakib

    (@pyrobd)

    Thank you for reaching out. As this is same for all entries it was not added in entries, but we can show the Terms and Condition Text inside a a Tool tip, that way it remains clean but you can also view the Terms Agreement texts.
    Let me know what you think

    Thread Starter James Revillini

    (@jrevillini)

    Hi! I appreciate your consideration on this.

    The tooltip idea works for me as long as it is showing the terms exactly as they were presented at the time of submission, not pulling from the current form data. This is helpful for a quick review, however it probably does not support users who must produce this information to a supervisor, legal department, or the client/contact, because the text of a tooltip is not going to be easily copied or printed.

    The issue becomes more apparent if there are multiple terms & conditions fields presented in 1 form.

    If you would like to continue keeping the admin UI clean, please consider adding a button to reveal ALL terms & conditions copy within the Entry view, as this will cover perhaps more use-cases.

    Best Regards,
    Jimmy

Viewing 2 replies - 1 through 2 (of 2 total)

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