Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us and hope you are doing well and having a great day.

    To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.

    Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features

    Performance features currently in the experimental stage are:

    • Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
    • Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance

    I am looking forward to hearing back from you soon.

    Kind regards,

    Thread Starter raunhar

    (@raunhar)

    disabled both features. Still the same issue. It is an old website and many a-times Elementor does work, and many time does not.

    • This reply was modified 1 year, 2 months ago by raunhar.
    Plugin Support Milos

    (@miloss84)

    Hi there

    Thank you for contacting us again.

    Did you try to rule out the possibility of a plugin or theme conflict?

    Looking forward hearing from you.

    Kind regards,

    Thread Starter raunhar

    (@raunhar)

    Tried, but no success.
    Just a day before the issue started, everything was working properly. No new plugin was installed. No updates. Elementor widgets just stopped loading

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Could you try restoring a backup from before the issue started?

    To do this, please contact your hosting provider and ask them to handle the restoration for you.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)

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