Custom CSS Cache

  • Resolved yangjingjing

    (@yangjingjing)


    1 year, 2 months ago

    I modified the CSS in the custom CSS in elementor pro, but when I look at it in the incognito window, the style has not taken effect. Even though I have cleared all caches, including tools-Regenerate CSS & Data, as well as the server and plugin caches

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milos

    (@miloss84)

    1 year, 2 months ago

    Hi,

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook.

    We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    WordPress.org rules state that commercial products are not supported here.

    Thread Starter yangjingjing

    (@yangjingjing)

    1 year, 2 months ago

    But my email is not linked to the elementor, how can I contact them?I cannot submit tickets or chat.

    Plugin Support vipul78

    (@vipulelementor)

    11 months, 1 week ago

    Hi @yangjingjing

    Apologies for the delay in getting back to you. Were you able to connect with us in our official support systems for your query?

    If not, you can create a new account here or check your inbox to see which registered email address was used for your Elementor Pro purchase and login using that – https://my.elementor.com/

    We will be able to help with your query through our official support channels for the Elementor Pro related queries.

    We are looking forward to hearing back from you soon.

Viewing 3 replies - 1 through 3 (of 3 total)

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