automatically generate a password

  • Resolved dragondefeu76

    (@dragondefeu76)


    1 year, 1 month ago

    Hello
    I don’t know why but in the Woo documentation it is indicated that you can automatically generate a password/ or ask the customer to create it. However, I don’t have this option in my dashboard! I don’t understand why. As a result, customers can create their account but they can’t create a password and must go through the link in the email to create a password (if they were disconnected between the order and the consultation of the account, after creation)
    Where can I set this up? And why don’t I have this option? see here screenshot please https://prnt.sc/ahs1mQIKgPxE

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year, 1 month ago

    Hi there!

    I understand your concern. I checked the screenshot you shared, and I can see that you have enabled the option “Send password setup link (recommended)”. When this option is enabled, customers cannot set their password during account creation and must follow the password reset link sent via email.

    If you want customers to set their password on the same page instead of receiving a reset link, you will need to uncheck the option “Send password setup link (recommended)”. Once disabled, the password field will appear during account creation.

    I hope this helps! Let me know if you have any further questions.

    Thread Starter dragondefeu76

    (@dragondefeu76)

    1 year, 1 month ago

    Perfect, thanks !

    Jonayed (woo-hc)

    (@jonayedhosen)

    1 year, 1 month ago

    Hi @dragondefeu76

    Glad to hear that @shahzeenfarooq was able to help point you in the right direction here!

    If you have a moment, we’d really appreciate it if you could leave us a review: https://wordpress.org/support/plugin/woocommerce/reviews 

    Please don’t hesitate to create a new topic if you need further assistance.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

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