• Resolved trukero

    (@trukero)


    Hi,

    I’m experiencing an issue with image uploads on my WordPress site, specifically with the cover photo in the Ultimate Member plugin. I’m unable to upload images, it gets stuck on processing. I’ve tried the following steps to troubleshoot, but the issue persists:

    1. Checked the Community Role of the user
      I ensured the correct role is assigned to the user, but the issue remains.
    2. Enabled CORS in .htaccess (for multisite)
      I added the header to allow cross-origin requests as suggested, but it didn’t resolve the issue.
    3. Checked Image File Size
      I verified that the image size is within the limits set in Ultimate Member settings and PHP configuration.
    4. Permissions
      I checked the permissions for the wp-content/uploads/ultimatemember directory, ensuring it has the correct read/write/execute permissions.

    I am using the following versions of plugins:

    • Ultimate Member: 2.9.2
    • WordPress: 6.7.2
    • PHP: 8.2.27

    I would appreciate any suggestions on resolving this issue. Has anyone else encountered a similar problem? If so, how did you fix it?

    Thanks in advance for your help!

    The page I need help with: [log in to see the link]

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