Update failed: Update package not available

  • Resolved zandiver

    (@zandiver)


    1 year, 1 month ago

    I have Media Cleaner (Pro) v 6.8.3 installed on a site. Updates have stopped working on this plugin. When I try to update to latest version (now 6.8.6) I get the error message, “Update failed: Update package not available.” Any idea what the issue is?

    • This topic was modified 1 year, 1 month ago by zandiver.
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  • Plugin Support Val Meow

    (@valwa)

    1 year, 1 month ago

    Hey @zandiver! 👋

    This issue might occur if your license isn’t active or if there’s a connection problem with the update server. Please ensure your license is active and try refreshing the updates page.

    If you’re using the Pro version of the plugin, you can contact us directly at meowapps.com for support. You can also manually download the latest version from your account to ensure you’re using the latest release—this might resolve any sync issues.

    Keep in mind that this form is for free users/free version of the plugin. Thanks!

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