• Resolved zyves

    (@zyves)


    Good morning,

    I have this message appearing on the member’s account page and I don’t understand what’s happening:

    Warning: getimagesize(/home/veyv7419/public_html/avatar/269e6292917d71a3bd8e739c05737ace): failed to open stream: No such file or directory in /home/veyv7419/public_html/wp-content/plugins/ultimate-member/includes/core/um-actions-profile.php on line 741

    Thanks for your help.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Yurii

    (@yuriinalivaiko)

    Hello @zyves

    Do you see this on the Account page or on the User page? This warning may appear on the User page if something is wrong with the Profile Photo. Are you using third-party plugins that affect avatars? The /home/veyv7419/public_html/avatar/269e6292917d71a3bd8e739c05737ace path is not a correct path to the Profile Photo.

    You should see a warning in the debug.log file, not on the screen. Please verify that debug settings on your website are set correct:

    	define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', false );

    Regards

    Thread Starter zyves

    (@zyves)

    I see this on the account page when I want to view the profile as an administrator.

    Plugin Support Yurii

    (@yuriinalivaiko)

    Account and profile are different tools. They can not be on one page.

    What about third-party plugins that affect avatars? Are you using any plugin of this type? Try to do a conflict test if you are not sure.

    Thread Starter zyves

    (@zyves)

    I will make a clone of my site and deactivate all plugins to see

    Thread Starter zyves

    (@zyves)

    I disabled all plugins on my clone and the problem is still present.

    I also have another anomaly that is still not resolved.

    Could this anomaly be related to the first?

    I am attaching the link to this first anomaly:

    https://wordpress.org/support/topic/description-of-the-biography-which-changes-lines-with-each-word/

    Plugin Support Yurii

    (@yuriinalivaiko)

    Hello @zyves

    Are you using the Gravatar default image instead of the Ultimate Member default profile photo? This may cause a warning in the debug log when visiting the User page. Try a version from the fix/gravatar branch.

    Regards

    Thread Starter zyves

    (@zyves)

    Good evening,
    The message appears in the administrator accounts page and in the members page.
    Yes I use the default Gravatar image.
    But I just removed it and I still have the same problem.
    I don’t know how to use fix/gravatar
    Thanks for your help.

    Thread Starter zyves

    (@zyves)

    Good morning, I don’t know how I did it but now everything works. Thanks for your help. Good day

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘account page anomaly’ is closed to new replies.