Big display problem in the editor

  • Resolved ambiancesauvage

    (@ambiancesauvage)


    1 year, 3 months ago

    Hello,

    Since the last version, I’ve had a major display problem in the editor, whereas on my site everything works. So I can’t create a new template or modify my pages properly.

    I’ve already tried reinstalling the old version, deactivating all my plugins except Elementor, clearing my site’s cache, regenerating elementor’s CSS files etc., changing my PHP version, checking the WordPress update, change theme, deactivate my function.php file, but nothing’s helped…

    I’ve attached 2 screenshots to show you what the editor does.

Viewing 4 replies - 1 through 4 (of 4 total)
  • aracelil

    (@aracelil)

    1 year, 3 months ago

    Hi, @ambiancesauvage.

    Thank you for reaching out to us, and I’m sorry to hear of the issues you’re encountering after the update. Can you please share the URL of the site so that we can inspect the front end?

    In case it helps, you can also try the following if you haven’t already:

    • Change the CSS Print method (Elementor > Settings > Performance)
    • Temporarily disable any custom code being applied.
    • Deactivate Experiments (Elementor > Settings > Features) – if using Containers, leave this Experiment active.

    Looking forward to your reply.

    Thread Starter ambiancesauvage

    (@ambiancesauvage)

    1 year, 3 months ago

    already tried it and no change

    Plugin Support Rica

    (@ricav)

    1 year, 3 months ago

    Hi @ambiancesauvage,

    Could you please provide us with the website URL and a screen recording of the issue so we can further investigate?

    Kind regards,

    Plugin Support Rica

    (@ricav)

    10 months, 3 weeks ago

    Due to inactivity, this ticket has been closed.

Viewing 4 replies - 1 through 4 (of 4 total)

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