V5 Woes

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Saransh

    (@saranshwpm)

    1 year, 3 months ago

    Hi,

    Thanks for reporting this. We’re aware of similar issues and are actively working on a fix.

    In the meantime, have you tried reinstalling the plugin to see if a fresh install resolves the display problem? If the issue persists, could you check if any caching (browser or plugin-based) might be affecting the interface?

    We appreciate your patience and will update once we have a fix.

    Best Regards,

    Thread Starter alan667

    (@alan667)

    1 year, 2 months ago

    Hi,

    Thank you for the reply. I’ve tested out your suggestion on a small test site we have that on which there’s no WP caching enabled, and cleared the browser cache as well.

    Updating from 4.1.7 to 5.0.2 on the site results in the display corruption. Deactivating and deleting the v5.0.2 of the plugin (checked that the directory was removed!) and then installing v5.0.2 afresh didn’t resolve the display issue either.

    Plugin Support Saransh

    (@saranshwpm)

    1 year, 2 months ago

    Hi @alan667,

    This issue may require further troubleshooting. Could you please reach out to us directly through our contact page? We’d be happy to assist you further.

    Best regards.

    • This reply was modified 1 year, 2 months ago by Saransh.
Viewing 3 replies - 1 through 3 (of 3 total)

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