• Resolved James Henry

    (@oliver24)


    Hello,
    Can you please let me know if there is a way to disable the additional folder being created inside the months folder
    original url e.g site.com/wp-content/2020/02/file.png
    after offload cdn.site.com/wp-content/2020/02/1892829/file.png

    All the additional folder start with 18

    This does not happen for all the images only for certain images
    My original structure look like
    /wp-content/2020/02/*.png (4000 files)
    offload s3
    /wp-content/2020/02/1892829/*.png (20 files)
    /wp-content/2020/02/1892830/*.png (10 files)
    /wp-content/2020/02/*.png (100 files)

    Can you help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter James Henry

    (@oliver24)

    File/Object versioning is not check but still being applied.

    Plugin Author Masoud Golchin

    (@masoudin)

    Hi @oliver24

    Thank you for reaching out! To assist you better, could you please provide us with more details about your current setup? Specifically:

    • Which version of the plugin are you using?
    • What is your current PHP version?
    • Which version of WordPress are you running?

    Additionally, do you have any caching mechanisms or plugins enabled? If so, could you please clear the cache and check if the issue persists?

    If possible, it would also be helpful if you could provide access to a staging environment for further investigation. This will allow us to diagnose the issue more effectively.

    Plugin Author Masoud Golchin

    (@masoudin)

    Hi @oliver24

    This issue will be resolved in the upcoming version. For an immediate fix, go to the settings page and save settings with the “object version” option unchecked.

Viewing 3 replies - 1 through 3 (of 3 total)

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