Always have to scan twice?

  • Resolved PatrikHax

    (@patrikhax)


    1 year, 2 months ago

    Hello! I always have to scan twice? Once it always fails. If I then press one more time, it works. Have checked in “Use low resource scanning (reduces server load by lengthening the scan duration)” and 8 in “Maximum execution time for each scan stage”. Before it never worked.

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  • Plugin Support wfpeter

    (@wfpeter)

    1 year, 2 months ago

    Hi @patrikhax,

    That sounds quite unusual as if something was stopping the scan I’d expect it to fail every time. It sounds like there could be an intermittent issue with connectivity, so it might be best to see a diagnostic from your site.

    You can send that to wftest @ wordfence . com directly from the link at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here again after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,
    Peter.

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