Does not sync with Google Merchant

  • Resolved bmcsmartin77

    (@bmcsmartin77)


    1 year, 2 months ago

    Hi,

    I’m using Google’s official plugin https://woocommerce.com/products/google-listings-and-ads/ and yours together. But for some reason it is not syncing. The other plugins developers directed here. I set up 48 different countries to ship and 3 different price zones for these 48 countries. If you are not from these 48 countries then you cannot purchase from my website. The other plugin dev said the reason because your plugin makes my product out of stock: https://wordpress.org/support/topic/it-does-not-sync/. But on my website stock management is disabled and they still can buy from my website if you’re in the 48 countries. Could you please help me out what am I missing and why I cannot sync with Google Merchant?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Oscar Gare

    (@oscargare)

    1 year, 2 months ago

    Hi,
    “Price Based on Country” does not modify the product’s stock status. However, if you leave a product’s price empty, WooCommerce treats it as non-purchasable.
    Price Based on Country is not designed to create a product catalog by country. There are specific plugins for this purpose (like https://wordpress.org/plugins/woo-product-country-base-restrictions/).

    I think the issue is related to the “empty prices.” In the Pricing zone settings ( WooCommerce > Settings > Pricing zones > Options > Advanced > “Google Listing and Ads” compatibility), select a country included in a pricing zone for which products have prices.

    Thread Starter bmcsmartin77

    (@bmcsmartin77)

    1 year, 2 months ago

    Hi,

    Thanks for the reply.

    All of these are variable products. And all of the variables has 3 pricing zones which has 3 different prices. I am selling the same product to every country so it is not a “product catalog by country”.

    I need exectly what your plugin provides. Same products but price based on country.

    I have changed that settings – but the original settigns was good – and did not sync it.

    Plugin Author Oscar Gare

    (@oscargare)

    1 year, 2 months ago

    Hi,
    Did you verify that deactivating “Price Based on Country” solves the issue?
    Does the sync work when “Price Based on Country” is inactive?

    Plugin Author Oscar Gare

    (@oscargare)

    1 year, 2 months ago

    Hello there,

    It’s been a few days since we replied last. We just wanted to ensure your issue was resolved or you had any other queries. I wish to inform you that I will mark this thread as resolved in a few days if we do not get your reply within a few days.

Viewing 4 replies - 1 through 4 (of 4 total)

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