critical error on this website.

  • Resolved ndubuisigame

    (@ndubuisigame)


    1 year, 3 months ago

    Hello

    Please I need help on my wordpress site. Home Page is show “Critical error on the website.” nothing else

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator threadi

    (@threadi)

    1 year, 3 months ago

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://wordpress.org/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

    Jorge Luiz

    (@jluizsouzadev)

    1 year, 3 months ago

    • First off, don’t forget to backup your site up immediately before anything.
    • Did you have any previous backups to restore and possibly solve your issue?
    Thread Starter ndubuisigame

    (@ndubuisigame)

    1 year, 3 months ago

    Thank you all for your response. I found a video on YouTube that helped. I had to deactivate all the plugins and trouble shoot. Here’s the video https://www.youtube.com/watch?v=fJeoEJiWo00&t=237s

Viewing 3 replies - 1 through 3 (of 3 total)

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