Restore failing during database adjustments

  • Resolved rprm

    (@rprm)


    1 year, 4 months ago

    Hi,

    Here’s the log code: BMI-fP63Sbe1-67136

    I have tried several times after adjusting various values for PHP and NGINX, still no luck.

    Hope you can help.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    1 year, 4 months ago

    Hello @rprm ,

    It seems there is a peculiar issue with the mpg_logs table during the adjustment process. Unfortunately, it’s difficult to determine the cause without access to the backup link (never to be shared on the forum!). However, the issue can be resolved using the Custom Restore feature.
    You can follow these steps:

    1. Instead of clicking the “Start Restoring” button in the usual restoration process, select “Only want to restore parts of the backup?”.
    2. Check all the checkboxes that are displayed.
    3. Navigate to the Database Tables directory.
    4. Uncheck the wp_mpg_logs table.
    5. Click on Start Restoring.

    This approach will bypass the issue and allow the website to be restored successfully.

    Please let me know if this works for you.

    Plugin Support MixHa

    (@mixha)

    1 year, 4 months ago

    Hello @rprm ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

    Thread Starter rprm

    (@rprm)

    1 year, 4 months ago

    Hello, sorry, I only saw the notification now. I’ll go through the steps and get back to you. Thanks.

    Thread Starter rprm

    (@rprm)

    1 year, 4 months ago

    I seems that it is a premium only option…

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Restore failing during database adjustments’ is closed to new replies.