Not Able to dowload Archive only Installer

  • Resolved thaisa25

    (@thaisa25)


    1 year, 2 months ago

    I created my site WordPress WampLocallost and I am trying to to do the migration. Have installed Duplicator and impossible to dowloand the archive, it says 20250106_website_atlas_b237ae1b674e1eb15428_20250107110408_archive.daf (reprendre) site non disponible

    Installer.php I can dowloand. Please help. I tried to build another website and the problem is the same. Not using the pro version.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 2 months ago

    Helllo @thaisa25 ,

    Thanks for reaching out to us.

    It looks like there is a problem with your localhost that prevents downloading the backup archive. To workaround this, please locate the backup archive in this directory \wp-content\backups-dup-lite under the root directory of your website and upload it to the website you where need to restore the backup.

    I hope this helps.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 2 months ago

    Hi @thaisa25 ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    高桑

    (@eyetakakuwa)

    1 year ago

    @mohammedeisa

    同じことが私にも起きたので再度質問させていただきます。
    「Web サイトのルート ディレクトリの下にある \wp-content\backups-dup-lite」のディレクトリがない場合はどうしたらよろしいですか？尚、\wp-contentまではあります。

    Plugin Support mohammedeisa

    (@mohammedeisa)

    10 months, 1 week ago

    Hi @eyetakakuwa ,

    I’m sorry for the late reply, I lost this topic somehow.

    This is an edge case that rarely happens with Duplicator Pro, and we don’t know what is the exact reason why it happens.

    If you would like that we investigate this issue further, please create a new ticket in our website https://duplicator.com/contact/?form=1 and we will do our best to help you.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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