Searched my website and told my browser was a bot by Spambot

  • Resolved dubsy

    (@dubsy)


    1 year, 2 months ago

    I’m a bit concerned that Spam bot is too tough. I was not logged in to my website but used the search function to find a blog post. I was stopped because I received a message to say my browser (chrome) was acting like a bot. Now I’m concerned that other users may also get this message?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support amagsumov

    (@amagsumov)

    1 year, 2 months ago

    Hello @dubsy,

    Most likely, your site uses a caching plugin, and some visitor parameters are transmitted incorrectly. It causes some incorrect filtering.
    Please do the following:
    1) WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Set cookies” to “Store data in the website database (alternative mechanism)” —> Save Changes.
    2) Set the cache refresh time to no more than 24 hours and clear the cache.

    Does it help?

    Thread Starter dubsy

    (@dubsy)

    1 year, 2 months ago

    Hi,

    Thanks for your response. I followed your instructions. I gave it two attempts and in two different chrome accounts still received:

    *** Forbidden. Browser seems to be spambot. Anti-Spam by CleanTalk. ***

    *** Forbidden. You submitted too quickly. You may try again in a few seconds. Browser seems to be spambot. Anti-Spam by CleanTalk. ***

    Cheers,
    Tina

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year, 2 months ago

    Thank you, Tina.

    Please temporarily disable the protection of the search form: WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → disable “Test default WordPress search form for spam” → Save Changes.

    We need additional details about your website. Please contact us via our private Ticket System and add there a link to this topic: https://cleantalk.org/my/support/open.

    Plugin Support amagsumov

    (@amagsumov)

    1 year, 2 months ago

    Hello.

    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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