Statement Descriptor Customization Feature

  • Resolved prixim

    (@prixim)


    1 year, 3 months ago

    I’ve been using your plugin for my WordPress eCommerce site and appreciate its overall functionality. However, I noticed that it lacks the option to customize the statement descriptor directly within the plugin.

    While I know this can be changed in Stripe settings, I use the same Stripe account across multiple websites, each with unique branding. Having the ability to configure the statement descriptor per site is essential for avoiding customer confusion.

    For comparison, I found that the plugin developed by Payment Plugins offers this feature, which makes it more versatile for businesses managing multiple sites. Adding a similar option to your plugin would greatly enhance its usability.

    Please let me know if your team plans to include this feature in future updates. Thank you for your consideration!

    • This topic was modified 1 year, 3 months ago by prixim.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    1 year, 3 months ago

    Hi @prixim,

    Thanks for using the Funnelkit Stripe and for reaching out to us.

    Have you tried this setting in the Funnelkit Stripe? https://tinyurl.com/29qyrjfb Does this not helps?

    Is there any other setting missing? Can you please share the screenshot to compare it with the other Stripe plugin?

    Keep us posted.

    Thanks

    Thread Starter prixim

    (@prixim)

    1 year, 3 months ago

    The option you highlighted only allows me to add a custom suffix to the main statement descriptor, and it applies only to Cards and Express Checkout transactions. However, for all other payment methods, the main statement descriptor remains unchanged and cannot be modified here.

    In contrast, the other plugin provides a feature that lets me fully customize the statement descriptor. Here’s the screenshot for reference.
    https://tinyurl.com/ydfte26y

    Thanks.

    Plugin Contributor Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    1 year, 2 months ago

    Hi @prixim,

    Thank you for reaching out and sharing your feedback. We truly appreciate your input, as it helps us improve our plugin’s functionality.

    Regarding your query about the statement descriptor settings:

    For card transactions, including Apple Pay and Google Pay, our plugin utilizes the statement_descriptor_suffix argument. This approach aligns with the latest Stripe API guidelines, which no longer permit overriding the full descriptor. You can find more details about this change in this Stripe support article.

    For reference, the other plugin you mentioned follows the same behaviour for card transactions. Here’s a comparison of the settings and the resulting statement in Stripe:

    For non-card transactions, we currently do not provide a built-in option to modify the statement descriptor in the settings. However, you can achieve this by using our custom filter.

    Here’s a code snippet you can implement to customize the descriptor. Once applied, the descriptor will appear as shown in this example: View here.

    If you have any further questions or need assistance with the provided solution, feel free to reach out.

    Thanks
    Team Funnelkit

    Thread Starter prixim

    (@prixim)

    1 year, 2 months ago

    Hey, thanks for your detailed reponse.

    Could you please let me know where I can implement the code snippet to customize the descriptor? A detailed guide would be appreciated.

    Thanks.

    Plugin Contributor Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    1 year, 2 months ago

    Hi @prixim,

    Sure, you can easily add this code snippet to your store.

    Follow this-

    1) To add this code, install a plugin available here https://wordpress.org/plugins/code-snippets/ OR add to your child theme’s function.php file

    2) You need to add this custom code snippet to your site https://gist.github.com/xlplugins/7fae6de64b6d283860f413c2c9e63d2d

    3) Add a code snippet post here like this and make it active (an example screenshot) https://i.imgur.com/bQULOw7.png

    Let us know if you are stuck anywhere while doing this. Happy to guide you further.

    Thanks
    Team Funnelkit

    Plugin Contributor Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    1 year, 2 months ago

    Hi @prixim,

    Haven’t heard back. So marking this as resolved.

    Feel free to create a new thread for any other query.

    Thanks
    Team Funnelkit

Viewing 6 replies - 1 through 6 (of 6 total)

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