Error 400 Bad Request, account date is valid

  • Resolved NikkaG

    (@nikkag)


    1 year, 3 months ago

    Hi, same issue here: Error: 400: Bad Request

    Social Feed Gallery 4.5.9 – Account Personal – Date 19-01-2025 (screenshot)
    WordPress 6.7.1

    I didn’t attempt to renew the access token because of I read the others support tickets.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter NikkaG

    (@nikkag)

    1 year, 3 months ago

    screenshot

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 3 months ago

    @nikkag

    Hi mate, we would like to inform you that we have noticed that the reported errors are occurring with personal accounts. We have escalated the case to the development team for investigation and will soon send updates.

    Best regards, Quadlayers Support Team.

    Plugin Author quadlayers

    (@quadlayers)

    1 year, 3 months ago

    Hello @nikkag
    Could you please try version 4.6.1?

    Thread Starter NikkaG

    (@nikkag)

    1 year, 3 months ago

    Hello, I installd ver. 4.6.1 but nothing changes on my side, the error “Error: 400: Bad Request” persist.

    In Social Feed Gallery > Accounts I see same screenshot I posted before.

    I need to delete and add again the account? I hope not.

    Thanks

    Defix

    (@defix)

    1 year, 3 months ago

    Hey!
    Have same problem even after ver. 4.6.1!?

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 3 months ago

    @defix @nikkag Hi mate, you can download the invoice from the following link: https://we.tl/t-kLPu2zH9el

    Best regards, Quadlayers Support Team.

    Thread Starter NikkaG

    (@nikkag)

    1 year, 3 months ago

    Yes, I’ve same problem with ver. 4.6.1.

    As you can see in my screenshot above the USERNAME is shown as “Loading…”, I don’t know if it is normal.

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 3 months ago

    @nikkag @defix Hello guys, we apologize for the confusion in our previous message—we mistakenly addressed the wrong window when sending it. Could you kindly let us know if you are trying to connect a personal or business account to our plugin?

    Best regards, Quadlayers Support Team.

    Thread Starter NikkaG

    (@nikkag)

    1 year, 3 months ago

    Personal account

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    1 year, 3 months ago

    @nikkag

    Ok mate,-

    We’d like to let you know that Facebook has phased out the Instagram Basic Display API. As a result, personal feeds no longer work.

    From now on, only Business accounts are supported. This change is beyond our control and is a decision made by Facebook.

    Currently, there are two options for Business accounts: Basic or Advanced, depending on whether your account is linked to a Facebook Fan Page or not.

    If you have any questions about creating a Business account or converting a personal account to a Business account, we’ve prepared the necessary documentation for you. You can find all the details at:

    https://quadlayers.com/documentation/instagram-feed-gallery/api/business/

    Thank you for your understanding and support.

    Quadlayers Support Team

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Error 400 Bad Request, account date is valid’ is closed to new replies.