A record

  • Resolved aitecch

    (@aitecch)


    1 year, 4 months ago

    I deleted my previous website and want to reuse my domain.

    bluehost says I need to ask WordPress to change my A record so that it’s pointing at Bluehost.

    any suggestion? This situation is driving me crazy as ai wp support says I need to solve this issue directly with Bluehost…

    please advise! Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator threadi

    (@threadi)

    1 year, 4 months ago

    I think you’re in the wrong forum. This is about the WordPress software, not hosting or any kind of domain configuration.

    Are you possibly using wordpress.COM? Then you would have to ask your question somewhere else. Because take a look at the difference to wordpress.ORG here:

    What’s the difference between WordPress.org and WordPress.com?

    If this is the case, I would recommend their support: https://wordpress.com/support/

    Moderator James Huff

    (@macmanx)

    1 year, 4 months ago

    To be clear, WordPress.org doesn’t sell domains or offer DNS services, so there are no A Records to change over here.

    WordPress.com does sell domains and offer DNS services, but WordPress.com and WordPress.org are two different entities.

    WordPress.com has complete documentation and support contacts at https://wordpress.com/support/

    And, I think this is what you’re looking for: https://wordpress.com/support/domains/custom-dns/edit-or-delete-dns-records/

    BluehostSupport

    (@bluehostsupport)

    1 year, 3 months ago

    Hi there! We’re sorry to hear about the confusion, and we’re here to help clarify and guide you through the process of reusing your domain with Bluehost.Here’s What to Do:

    1. Understand Your Domain Setup:
      • If your domain is registered through Bluehost, you can manage the DNS records directly in your Bluehost account. No need to contact WordPress for this.
      • If your domain is registered elsewhere but used with WordPress.com, you’ll need access to your domain registrar’s DNS settings to point the domain to Bluehost.
    2. Update the A Record to Point to Bluehost:
      • Log in to your domain registrar’s control panel (this could be Bluehost, WordPress.com, or another registrar).
      • Locate the DNS settings or Zone Editor.
      • Update the A Record to point to your Bluehost server’s IP address. You can find the correct IP in your Bluehost account under Advanced > Server Information or by contacting our support team.
    3. WordPress.com-Specific Setup:
      If your domain is managed by WordPress.com:
      • You may need to update the nameservers to Bluehost’s nameservers:
        • ns1.bluehost.com
        • ns2.bluehost.com
      • This change can take up to 48 hours to propagate globally.
    4. Confirm the Change on Bluehost:
      Once the DNS settings are updated, log in to your Bluehost account:
      • Go to Domains > Assign and ensure your domain is assigned to your Bluehost account.
      • Make sure it’s connected to the correct directory where your new website files are located.

    Need Further Assistance?

    Our 24/7 support team is here to walk you through these steps or troubleshoot any issues along the way. Simply contact us via chat or phone and we’ll help resolve this for you quickly.

    We appreciate your patience and look forward to getting your domain set up properly!

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