Mobile menu fails after filter selection

  • Resolved wordpressdatasal

    (@wordpressdatasal)


    1 year, 5 months ago

    Hello

    We have a problem that is repeated on various online stores. We know for sure that the problem occurs on websites based on Elementor and with your plugin. Namely, if the user selects any filter on the product archive, the toggle menu does not work. It is only about the mobile appearance. Do you know this problem? Examples are aqualogis.pl or the theodoreshome.se

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Vanesa

    (@vanesarodriguez)

    1 year, 5 months ago

    Hello there!

    I have checked both pages but I can’t replicate the issue.

    Could you explain step by step how to replicate it? so we can understand it better and try to help you.

    Thanks in advance.

    Thread Starter wordpressdatasal

    (@wordpressdatasal)

    1 year, 5 months ago

    Hello,

    First of all, please use mobile or use mobile view on desktop chrome for example.

    Please open for example this product category page -> https://theodoreshome.se/product-category/special-offers/

    Then choose one of subcategory via product filter. Then please try to open menu.

    Thanks

    Th

    Facundo A.

    (@aranofacundo)

    1 year, 5 months ago

    Hi there,

    To solve the issue you mentioned, please try adding the following PHP code in the functions.php file of your current theme:

    if( ! function_exists( 'yith_wcan_content_selector' ) ){
        function yith_wcan_content_selector( $selector ){
            $selector = '.elementor-location-archive .elementor-element.e-parent:has(.yith-wcan-filters)';
            return $selector;
        }
        add_filter( 'yith_wcan_content_selector', 'yith_wcan_content_selector' );
    }

    We’ll remain at your disposal.

    Thread Starter wordpressdatasal

    (@wordpressdatasal)

    1 year, 5 months ago

    I think the bug has been fixed. Thank you.

    Facundo A.

    (@aranofacundo)

    1 year, 5 months ago

    Hi there,

    We’re glad the issue is solved. I’ll set the topic as resolved, but don’t hesitate to let us know if you need more help.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

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