Plugin Support
Yurii
(@yuriinalivaiko)
Hello @tattooleipzig
Does the broken element work well with the default theme “Twenty Twenty-Four”? In this case this is a theme issue, you should contact the theme support.
I have looked into the page you linked to. Dynamic profile styles are lost. Perhaps a theme or some plugin removed the <style> tag that should be rendered just after the profile <div>.
See https://prnt.sc/k7WKwmNjeiTq
Try disabling a tool that removes styles. If it is not possible add custom CSS code to fix broken styles.
Another issue – the fonticons-fa.min.css file with icon styles is lost.
See https://prnt.sc/pyiWoXLYXvs3
Reinstall the Ultimate Member plugin or better update it to the current version.
Regards
Hello @yuriinalivaiko
I contacted the theme author and he replied:
Hi,
Hello, thank you for reaching out to us. At first glance, I don’t see the issue being related to Brooklyn, as we use the UT constant while the plugin developer uses UM. The plugin developer is responsible for their plugin, not us. If the issue genuinely lies with Brooklyn, they could consider addressing it in a future update and making it compatible with Brooklyn. Therefore, please direct your concerns to the plugin developer.
Thank you!
What can I do now?
best regards
I stupidly marked the topic as resolved. Can you change it back?
Plugin Support
Yurii
(@yuriinalivaiko)
Hello @tattooleipzig
Have you already solved this issue? If not, then try to update you theme and Ultimate Member plugin to the latest version.
Add needed CSS code manually if you can’t figure out why the theme is deleting them.
/* default profile header styles */
.um.um-profile .um-profile-body {
max-width: 100%;
}
.um.um-profile .um-profile-photo a.um-profile-photo-img {
width: 190px;
height: 190px;
}
.um.um-profile .um-profile-photo a.um-profile-photo-img {
top: -105px;
}
.um.um-profile .um-profile-meta {
padding-left: 250px;
}
You can add CSS code to the style.css file in the child theme or use the “Additional CSS” field on wp-admin > Appearance > Customize > Additional CSS if your theme supports this feature.
Regards
Plugin Support
Yurii
(@yuriinalivaiko)
Hi @tattooleipzig
This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.
Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂
Regards
