Hi there,
Thank you for reaching out! Could you please clarify what information you’d like to include in your automated email? Are you looking to add the tracking shipment number, shipment status, or the tracking shipment URL? Feel free to elaborate, once we know more, we’ll be happy to guide you on the best way to set it up.
Looking forward to your reply! Have a wonderful rest of the day in the meantime.
Thread Starter
Sharon
(@wordpress159)
Thanks for your reply. I’m looking to add;
Tracking Shipment Number and the tracking shipment URL.
I noticed this blog post on your site; ‘WooCommerce Shipment Tracking: Best Plugins and Practices‘ but it doesn’t explain anything further on how to set it up.
Thank you for the additional information! We appreciate you taking the time to clarify. Please kindly note that our tech team has looked into your specific needs, and there is a solution we would like to advise and assist with implementing.
However, before we proceed, we would like to familiarize ourselves with your setup and identify your brand in Omnisend. If you don’t mind, please reach out to our customer support team via in-app chat or by email at support@omnisend.com. Our support team will collect all the necessary information and guide you further, in collaboration with our tech team.
Once the solution is implemented and tested, we’ll be happy to share it here with the WordPress community, so anyone else in the same boat can benefit.
Looking forward to your reply! Have a wonderful day in the meantime.
Thread Starter
Sharon
(@wordpress159)
Thank you. I will send an email today.
You are most welcome! We truly appreciate your cooperation and look forward to collaborating with you to find the best solution.
After we’ve implemented and tested the solution, we’ll be glad to share the details here with the WordPress community, helping others who might face similar challenges.
We’re excited to hear back from you!
Hi everyone, I just wanted to know has it been implemented? I’m also using Omnisend and wanted to add tracking link from advanced shipment tracking to Omnisend shipping confirmation email.
Hi there,
Thanks for reaching out! To include shipment tracking information in your completed order emails sent via Omnisend, we recommend using one of the available integrations listed in our Knowledge Base article. You can choose the one that best suits your needs.
The articles provided are straightforward, and the integrations are generally easy to implement. However, if you run into any issues while integrating or populating the tracking information in the emails, we suggest reaching out to our support team for further assistance via support@omnisend.com.
We hope this helps, and if you have any other questions, feel free to ask!
