Hello, dear daneiyol.
Thank you for contacting us. Our team is always ready to help you.
Could you please provide us with the following information so we can assist you further?
Can you please give a link where we can see the video gallery plugin?
Could you share more details about what exactly isn’t working?
What are your current PHP and WordPress versions?
Do you have any caching or optimization plugins activated?
Could you record a short video demonstrating the issue?
Looking forward to your reply.
Thank you
Sure no problem,
Link: https://barbadosninjathrowdown.com/videos-reviewing/
The video Gallery isn’t working in the browser, please review the console logs when you look at the page.
PHP: 8.2.25
WordPress: 6.6.2
I have WP Optimize installed, I tried clearing the cache and that didn’t resolve the issue either
The video may not be necessary, once you load the page in the browser and have a look at the console logs you will have my entire experience, everything else works on the backend also so it’s odd
Hello, dear sartech.
Thank you for contacting us and reporting your problem.
Please make this change in the gallery.
public\popup_partials\tsvg-lb-video-gallery_popup.php
in 451 line
on markup(variable) change firstand last ' (single quotation mark) to ` (backward quotation mark)
public\tsvg-pagination.php
in 551 line change line to
jQuery('.tsvg-section- .tsvg-pagination-pages').append(<li data-item-number="${tsvgItemNumber}" class="tsvg-pagination-page-item tsvg-pagination-page-number "><a class="tsvg-pagination-page-link" href="javascript:void(0)">${tsvgItemNumber}</a></li>)
in 556 line change line to
jQuery('.tsvg-section- .tsvg-pagination-pages').append(<li data-item-number="${tsvgPaginationItemsLenth}" class="tsvg-pagination-page-item "><a class="tsvg-pagination-page-link" href="javascript:void(0)">${tsvgPaginationItemsLenth}</a></li>)
in 560 line change line to
jQuery('.tsvg-section- .tsvg-pagination-pages').append(<li data-item-number="${tsvgPaginationItemsLenth}" class="tsvg-pagination-page-item "><a class="tsvg-pagination-page-link" href="javascript:void(0)">${tsvgPaginationItemsLenth}</a></li>)
in 562 line change line to
jQuery('.tsvg-section- .tsvg-pagination-pages').append(<li class="tsvg-pagination-page-item tsvg-pagination-page-item-next" data-item-number="next"><a href="javascript:void(0)" class="tsvg-pagination-page-link" ><span>${tsvgNextText}</span><i class="${tsvgNextIcon}"></i></a></li>)
We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.
Have a good day!
Okay, I made the suggested changes and a few of the errors went away, there are still two remaining however, can you advise on those as well?
Please change
public\popup_partials\tsvg-lb-video-gallery_popup.php
in line 661 change line to
myClone = $(pp_images[set_position]).clone().css({ ‘width’: settings.default_width }).wrapInner(<div id="tsvg_pp_full_res<?php echo esc_attr( $tsvg_shortcode_id ); ?>"><div class="pp_inline<?php echo esc_attr( $tsvg_shortcode_id ); ?> tsvg_clearfix<?php echo esc_attr( $tsvg_shortcode_id ); ?>"></div></div>).appendTo($(‘body’));
public\tsvg-pagination.php
in line 548 change line to
jQuery(.tsvg-section-<?php echo esc_attr( $tsvg_shortcode_id ); ?> .tsvg-pagination-pages).append(<li class="tsvg-pagination-page-item tsvg-pagination-page-item-prev" data-item-number="prev"><a href="javascript:void(0)" class="tsvg-pagination-page-link"><span >${tsvgPrevText}</span> <i class="${tsvgPrevIcon}"></i></a></li>)
Okay, making progress, the pagination file has 10 or so more occurrences to be changed and everything inside the append and after functions need to be wrapped inside HERE to avoid throwing further errors. but I’m getting a new one now, can you have a look?
Hello, dear milena13.
Thank you very much for your question.
Thanks for using our TS Video gallery plugin. Our team is always happy to help you.
In version 2.3.9 the problem is solved. You are updating TS Video Gallery.
We are always happy to hear from you and solve all problems. We will develop the plugin with you. For us, the most important thing is that the plugin should be used by the developers themselves.
Thanks for the good suggestion.
Have a good day!
Sweet, thank you. When exactly will I be able to access this update?
Sorry for the late reply. The problem has already been solved in the new version of the gallery. Version 2.3.9 is already available, you can update the plugin.
Okay, no problem. My apologies I only just saw the update.. Only thing now is that I updated and I’m still getting 2 errors…
I would appreciate if you could wait until I confirm the issues are resolved before discarding the thread please, there’s still an issue and I’m awaiting a response, this is an important update for me..
We want to do another update. Can you please put three galleries on the page for a few hours again?
Sure no problem, will try to do that before the end of the day, my apologies for nagging also, was just trying to get it sorted but I realized the issues that reoccurred were ones that we had addressed prior to the update, plus a couple others tbh, all the after and append statements that followed but I updated the files again and it’s working for now, but that’s based on how I have my gallery configured, I assume other configs would cause issues since they would trigger other backend files to run. I will send another message once I have re-added the other galleries.
