Lightbox not opening

  • garysippin

    (@garysippin)


    1 year, 6 months ago

    Lightbox does not open in desktop browsers such as Chrome or Edge, unless you hit the shift key. It seems to work okay on a mobile phone. Please advise

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Yasin Abedi

    (@yasinabedi)

    1 year, 6 months ago

    Hello @garysippin ,

    Unfortunately the page link you have provided is not accessible.
    However the described issue usually occurs due to some sort of caching/optimization system enabled on the website.
    Please check the general issue with the website/page first , once resolved, if you have any optimization plugin or caching system enabled, please try to either disable it or exclude that page from optimization/caching and test if the issue gets resolved.

    Thanks in advance!

Viewing 1 replies (of 1 total)

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