Default header and footer not showing on Products Archive Royal Addons

  • Resolved xyxy

    (@ksean)


    1 year, 5 months ago

    I am using a theme header and footer. Now I wanted to use Royal Addons for my product archives and product singles but after creating the template, my default header and footer are not showing on Product Pages, any help pls?

    • This topic was modified 1 year, 5 months ago by xyxy.
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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    1 year, 5 months ago

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – royalelementoraddons@gmail.com as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from wordpress.org

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)

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