Lock after using side scroll in the reviews carousel

  • Resolved alfisdigital

    (@alfisdigital)


    1 year, 5 months ago

    Hi!

    As you can see in this short video the navigation crashes after using the side scroll or the navigation arrows of the carousel in the mobile version.

    How can I solve it?

    I have deactivated the optimisation and cache plugins but I can’t see any improvement.

    Best regards

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Laca

    (@lacadev)

    1 year, 5 months ago

    HI @alfisdigital

    Thank you for bringing this issue to our attention!
    We’re looking into it and will get back to you as soon as possible with a solution.

    We appreciate your patience and understanding.

    Kind regards,
    Laca from Trustindex

    Thread Starter alfisdigital

    (@alfisdigital)

    1 year, 5 months ago

    Hi @lacadev ! Thanks for your quick reply.

    Will be looking for your feedback to that issue.

    Thread Starter alfisdigital

    (@alfisdigital)

    1 year, 5 months ago

    Hello!

    We have changed the style of the carousel to plain starts /rating (without scroll) to avoid it affecting the navigation of our users while the solution is found.

    Looking forward from your update about that subject 🙂

    Thank you very much!

    Plugin Support Laca

    (@lacadev)

    1 year, 5 months ago

    Hi @alfisdigital,

    Hi, we believe we have resolved the issue, but to verify that everything is working correctly, could you please place the widget on a test page and send us the link?

    Kind regards,
    Laca from Trustindex

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    1 year, 5 months ago

    Let us know if you need any further help!

Viewing 5 replies - 1 through 5 (of 5 total)

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