Plugin error when logged into WP
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Hi! We were using this plugin on various websites without problem, but now we encountered a problem: the plugin causes javascript errors and the timeline carousel breaks (itself and other animated elements) when the following circumstances are met:
- We are using the horizontal layout
- We are logged in to WP
It seems that if we view the webpage without logging in, the carousel works fine, but we want to sort out why is it happening when we are logged in to WP. If you need the website address, let me know how I can send it to you privately.
Thank You,
Anna
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I have encounter the same issue on my website too. I cannot provide more information due to privacy problem. But I believe that there is something wrong with this addon’s compatibility with the new version of Elementor. The problem only happens in logged in view, while elementor’s editor view and normal view work so fine. Console return the error “Uncaught TypeError: cannot read properties of undefined (reading ‘handlers’)” in “/wp-content/plugins/elementor-pro/asset/js/frontend.min.js?ver=3.24.2” on the line “class _default extends elementorModules.frontend.handlers.Base” and “Uncaught TypeError: Cannot read properties of undefined (reading ‘tools’)” in “/wp-includes/js/jquery/jquery.min.js?ver=3.7.1″ on the line ” ce.readyException = function(e) { ie.setTimeout(function() { throw e })}”. I have checked on it and it is believed that the script “/wp-content/plugins/elementor/asset/js/common-modules.min.js?ver=3.24.4” is responsible to this problem. If you block this script, everything can work fine even when logged in. I don’t really know whether the developer of Elementor or this addon should take responsibility on fixing this, but I hope the above information can do some help on it.
Additional information: You can rollback to Elementor version 3.23.4, it works fine with the addon.
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